Library Service

Name of Service: Processing of Library ID Card
Schedule of Availability of Service:

Monday to Friday / 8:00 a.m. to 5:00 p.m. (No Noon Break)
Saturday / 8:00 a.m. to 11:30 a.m.
*Extension of Services is determined by Campuses

Who may avail of the service: All bonafide student of Bohol Island State Universtity
What are the requirements:

1. Recent 1” x 1” I.D. picture (colored)
2. Study Load/Enrolment Form

How to Avail Service (Library ID)

Step Client Service Provider Duration In Charge Fees Form
1 Secure Information sheet Give/issue information sheet 1 min. Librarian / Library Staff Information Sheet
2 Submit duly accomplished information sheet form Check the accomplished form as to accuracy 2 min. Librarian / Library Staff RO Form 1
3 Proceed to the Cashier for payment 1 min. Cash Collection Incharge Php 25.00
4 Go back to the Librarian for signature of the Enrolment Form Affix signature in the Enrolment Form 1 min. Librarian / Authorized Staff
5 Posting of notice to claim Library I.D.
6 Present Official Receipt to Claim I.D. Release Library I.D. Card 1 min. Librarian / Authorized Staff
Name of Service: Issuance of Student’s Referral Letter
Schedule of Availability of Service:

Monday to Friday / 8:00 a.m. to 5:00 p.m. (No Noon Break)
Saturday / 8:00 a.m. to 11:30 a.m.
*Extension of Services is determined by Campuses

Who may avail of the service: All bonafide student of Bohol Island State Universtity who wants to avail services of other library
What are the requirements:

1. School ID
2. Library ID Card

How to Avail Service (Student Referral)

Step Client Service Provider Duration In Charge Fees Form
1 Ask the Librarian for a Referral letter to avail the library service from other libraries Interview the students of what references he/she will need from other libraries 5 min. Librarian / Library Staff Library form 4
2 Prepare referral letter 1 min. Librarian / Library Staff Library form 4
Name of Service: Processing of reference query
Schedule of Availability of Service:

Monday to Friday / 8:00 a.m. to 5:00 p.m. (No Noon Break)
Saturday / 8:00 a.m. to 11:30 a.m.
*Extension of Services is determined by Campuses

Who may avail of the service: All bonafide student, faculty and staff of Bohol Island State Universtity
What are the requirements:

1. Fully accomplished Reference Query Form (Library Form 3)
2. Library I.D. Card/School I.D. or any valid identification Card

How to Avail Service (Reference Query)

Step Client Service Provider Duration In Charge Fees Form
1 Go to the library and ask for reference assistance Issue reference query form and interview library users 5 min. Librarian / Library Staff Library form 3
2 Fill-up the form and Submit accomplished form Validate reference query (this includes availability of the resources) 15 min. Librarian / Library Staff Library form 3
Name of Service: Processing of reference query
Schedule of Availability of Service:

Monday to Friday / 8:00 a.m. to 5:00 p.m. (No Noon Break)
Saturday / 8:00 a.m. to 11:30 a.m.
*Extension of Services is determined by Campuses

Who may avail of the service: All bonafide student, faculty and staff of Bohol Island State Universtity
What are the requirements:

1. Fully accomplished Reference Query Form (Library Form 3)
2. Library I.D. Card/School I.D. or any valid identification Card

How to Avail Service (Library Form)

Step Client Service Provider Duration In Charge Fees Form
1 Borrower must fill up book card Library clerk will stamp the due date 2 min. Librarian / Library Staff
2 Library Clerk will record and file the book card and borrower’s card 2 min. Librarian / Library Staff
3 Returning of Materials 2 min.

 

Feedback and Redress Mechanisms

Please let us know how we have served you by doing any of the following:

  1. Accomplish our Feedback From available in the offices and put in the drop box at the “Mamamayan Muna in Action” Center.
  2. Send your feedback through e-mail (info@bisuclarin.edu.ph)
  3. Call BISU (CVSCAFT) Hotlines (038) 501-7111 ,501-7516 & 509-9061; Text CVSCAFT SECRETARY (09209455453) OR text us at Text CVSCAFT GRIEVANCE (0918-2891270).

Talk to our OFFICER OF THE DAY If you are not satisfied with our service, your written/verbal complaints shall immediately be attended to by the Officer of the Day at the Public Assistance and Complaints Desk.